FAQs

• What Is Online Therapy?

  Online therapy is a term used to describe mental health counselling that you can receive remotely, from the comfort of your own home, whether that be in front of your computer or smartphone.

  Often referred to as “internet therapy” or “e-therapy” online therapy is a way for people to get easy, convenient, and reliable counselling that tends to be much cheaper than in-person therapy.

• How Does Online Therapy Work?

  Most online therapy companies offer 3 main types of counselling: real-time chat, video chat, and phone chat. Simply, a client meets with their therapist through video (or does a live chat session in a chatroom-type setting), and the therapy session goes just like it would in person. When you sign up for an online therapy service, you’ll typically be asked to take a short quiz to determine which sorts of issues you’re dealing with, which can be used to help the service match you with a counselor who may specialize in your concerns. If you’re seeking out online counselling for your child, the quiz will ask you a lot of questions about what you think the child needs help with, before sending the child an invitation on your behalf.

• How much does Online Therapy cost?

  The prices vary by company, but typically Online therapy is significantly cheaper than in-person therapy, since it does not involve many of the overhead costs as is fully remote. Most memberships tend to be quite flexible, and allow you to quit at any time.